Jeanne Micallef
IMJ Communications

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping fees vary based upon the method chosen, express or standard.

Rates are calculated based upon the weight of your order and the destination.

During the checkout process you will be provided with available shipping options.

Which payment methods are accepted in the Online Shop?

We accept Pay Pal and Major Credit Cards through the Pay Pal payment gateway. (you do not need a Pay Pal account!)

Payments will appear on your card as

How long will delivery take?

Orders are processed and packaged for shipping within 3 business days or your order.

Once your order has shipped, time will vary based upon the shipping method you choose.

3-5 business days via USPS
1-3 business days via FedEx

Do I receive an invoice for my order?

Yes – a payment receipt and order number will be emailed to you upon successful payment processing of your order.

BE SURE TO CHECK YOUR SPAM FOLDER if you do not receive the confirmation email within 30 minutes of your order.

Send us an email